Become a Friendlier Person
1. Don’t criticize, condemn or complain.
2. Give honest, sincere appreciation.
3. Arouse in the other person an eager want.
4. Become genuinely interested in other people/
5. Smile.
6. Remember that a person’s name is to her/him the sweetest and most important sound in any language.
7. Become a good listener. Encourage others to talk about themselves.
8. Talk in terms of the other person’s interests
9. Maple the other person feel important and do it sincerely.
Win People to Your Way of Thinking.
10. The only way to get the best of an argument is to avoid it.
11. Show respect for the other person’s opinions. Never tell a person that he or she is wrong.
12. If you are wrong, admit it quickly and emphatically.
13. Begin in a friendly way.
14. Get the other person saying “yes, yes” immediately.
15. Let the other person do a great deal of the talking.
16. Let the other person feel that the idea is his or hers
17. Try honestly to see things from the other person’s point of view.
18. Be sympathetic with the other person’s ideas and desires.
19. Appeal to the nobler motives.
20. Dramatize your ideas.
21. Throw down a challenge.
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